We have been going to your location and this is the first time one of my kids was very dissatisfied with his haircut. The stylist/barber did not listen to what he asked for. Instead he went and cut my son's hair the way he wants it. He's not a little kid where you can just do whatever. He's a teen! I'm sorry but that's very poor listening skills. I understand his hair will grow back but when your kid is in the verge of crying, it's simply that bad. We normally don't leave bad reviews but this is unacceptable.